Order Processing

All orders are processed and shipped within 12 hours of receiving full payment, excluding weekends and holidays. Orders placed after business hours will be processed the next day.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Method

Please note that delivery times vary depending on the destination, as delays can occur due to distance, customs, weather, or carrier-related issues.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the distance from our warehouse in Ontario, Canada.
Shipping rates may vary depending on your region and package size.

Tracking

All orders include a tracking number. You can track your package using the tracking link provided in your shipping confirmation email.

International Shipping

We offer worldwide shipping. However, international deliveries may experience delays due to customs inspections or local carrier operations.

All import duties, taxes, and customs fees are the buyer’s responsibility. We do not cover or reimburse these charges.

Refusal to pay customs fees may result in your order being returned or destroyed by the carrier; in such cases, shipping costs are non-refundable.

Remote Areas and P.O. Boxes

Delivery to remote locations or P.O. Boxes depends on your region. In certain cases, additional time or fees may apply.

Address Accuracy

Please ensure your shipping address is entered correctly at checkout.
We are not responsible for delays or losses due to incorrect or incomplete addresses.

If an order is returned due to an incorrect address, reshipping costs will be the buyer’s responsibility.